Increased thefts in December
Posted by Pokecard Store at
Dear customers
We wish we didn't have to write this article, but we would like to inform you about the current situation. Unfortunately, more thefts than average are recorded every December because thieves also know that you are buying presents for your loved ones and therefore valuable goods are lying around.
If you know that you won't be at home when a parcel arrives, we would recommend that you arrange receipt via the post office and select another day or location.
Alternatively, you can also select shipping with signature and insurance at checkout.
This means that the postman can only deliver the parcel directly to you and you are insured against damage.
We also recommend that you clarify with your household contents insurance whether parcel theft is also covered. This is usually the case.
Please note that there is little we can do for you if a parcel is stolen and you do not have insurance with us or through your household contents. Swiss Post will not reimburse us for theft if the parcel was delivered correctly. Larger retailers, such as Galaxus, have larger insurance policies themselves, but the products also cost a lot more than with us and other smaller stores.
We hope that we have been able to help you with this article and that you now know how you can protect yourself.
Happy Holidays,
Your Pokecard Store Team